Terms of Service

Welcome to www.sosfoundation.org (the "Website"), operated by SOS Foundation, a nonprofit corporation recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. By accessing or using our Website, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By visiting, browsing, or using this Website, you confirm that you are of legal age in your jurisdiction and that you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please discontinue use of the Website immediately.

2. About SOS Foundation

SOS Foundation is a 501(c)(3) tax-exempt nonprofit organization based in Key West, Florida. Our mission is carried out through charitable programs and community outreach. Contributions made to SOS Foundation may be tax-deductible to the extent permitted by law. Donors are encouraged to consult their tax advisor regarding deductibility.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws and regulations. You agree not to:

Use the Website in any way that violates applicable laws or regulations
Transmit unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any part of the Website or its related systems
Use the Website in any manner that could damage, disable, overburden, or impair it
Collect or harvest any personally identifiable information from the Website without authorization

4. Intellectual Property

All content on this Website - including text, graphics, logos, images, and other materials - is the property of SOS Foundation or its content suppliers and is protected by applicable intellectual property laws. Nothing on this Website shall be interpreted as granting any license or right to use any content without the express written permission of SOS Foundation.

5. Donations and Charitable Contributions

Online donations are processed through Donorbox, a third-party payment processor. SOS Foundation does not store your payment card information. All donation transactions are subject to Donorbox's own Terms of Service and Privacy Policy.

SOS Foundation is a 501(c)(3) organization (EIN available upon request). Donations are generally tax-deductible as allowed by law, but SOS Foundation does not provide legal or tax advice. Please consult your tax professional.

All donations are final. If you believe a donation was made in error, please contact us promptly at support@sosfoundation.org, and we will do our best to work with you toward a resolution.

6. Disclaimers

This Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SOS Foundation does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by applicable law, SOS Foundation, its officers, directors, employees, and volunteers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Website or its content.

8. Third-Party Links

Our Website may contain links to third-party websites for your convenience. SOS Foundation does not endorse, control, or assume responsibility for the content, privacy practices, or policies of any third-party websites. Accessing linked sites is at your own risk.

9. Changes to These Terms

SOS Foundation reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal law, without regard to its conflict of law provisions.

11. Contact Us

Questions about these Terms should be directed to:

SOS Foundation

5640 Maloney Ave., Key West, FL 33040

Phone: (305) 292-3013

Email: support@sosfoundation.org

Website: www.sosfoundation.org

Privacy Policy

SOS Foundation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit www.sosfoundation.org (the "Website") or make a charitable contribution through it.

As a 501(c)(3) nonprofit organization, we are committed to responsible stewardship of your personal data. We collect only what is necessary to carry out our charitable mission and to provide you with a quality experience on our Website.

1. Information We Collect

a. Information You Provide

We may collect personal information that you voluntarily provide, including when you:

Make a donation through our embedded Donorbox platform (name, email address, billing address, and payment information)
Sign up for our newsletter or mailing list
Contact us via email or phone
Volunteer, apply for programs, or otherwise engage with SOS Foundation

b. Automatically Collected Information

When you visit our Website, certain information is collected automatically, including:

IP address and browser type
Pages visited, time spent on pages, and referring URLs
Device and operating system information
Cookie data (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

Process donations and issue tax acknowledgment letters (as required for 501(c)(3) organizations)
Communicate with you about SOS Foundation programs, events, and impact
Respond to your inquiries and provide customer support
Improve our Website and understand how visitors use it
Comply with legal obligations, including nonprofit reporting requirements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Donorbox and Payment Processing

Online donations are processed through Donorbox, a third-party payment processor. When you make a donation, you are subject to Donorbox's Terms of Service and Privacy Policy. SOS Foundation does not store full credit card numbers on its own servers. Donorbox uses industry-standard encryption and security practices to protect your payment data.

For more information about Donorbox's privacy practices, please visit: https://donorbox.org/privacy

4. Sharing Your Information

We may share your personal information in the following limited circumstances:

Service providers: We work with trusted third-party providers (such as Donorbox and our website host) who assist us in operating the Website and processing donations. These parties are contractually obligated to protect your information.
Legal compliance: We may disclose your information when required by law, court order, or other governmental authority.
Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or act regarding illegal activities or violations of our Terms of Service.

SOS Foundation does not sell or share donor information with other nonprofits, commercial organizations, or political organizations.

5. Cookies

Our Website uses cookies - small text files placed on your device - to enhance your browsing experience and gather analytics about site usage. Types of cookies we use include:

Functional cookies: Enable core Website functionality
Analytics cookies: Help us understand how visitors interact with our Website (e.g., via Google Analytics)

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain Website features. For more information on managing cookies, visit www.allaboutcookies.org.

6. Google Analytics

We use Google Analytics to understand how visitors use our Website. Google Analytics collects data such as how often users visit the site, what pages they visit, and what other sites they used prior to arriving. We use this information to improve our Website. Google's ability to use and share information collected by Google Analytics is restricted by Google's Terms of Service and Privacy Policy.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with applicable legal obligations (including IRS nonprofit recordkeeping requirements), and to resolve disputes. Donor records are generally retained for a minimum of seven (7) years in accordance with standard nonprofit accounting practices.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal retention obligations
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email

If you are a resident of the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR). Please contact us to exercise any of these rights.

9. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post any changes on this page with an updated "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

SOS Foundation

5640 Maloney Ave., Key West, FL 33040

Phone: (305) 292-3013

Email: support@sosfoundation.org

Accessibility Statement

SOS Foundation is committed to ensuring digital accessibility for people of all abilities, including those with disabilities. We believe that every person deserves equal access to information about our mission, programs, and ways to get involved.

Our Commitment

We are actively working to improve the accessibility of our Website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Current Accessibility Features

We have taken the following steps to improve the accessibility of our Website:

Use of descriptive alt text for images where possible
Logical heading structure to support screen reader navigation
Adequate color contrast to assist users with low vision
Keyboard-navigable interface elements
Avoidance of content that flashes rapidly, which can trigger seizures

Donorbox Accessibility

Our donation form is embedded from Donorbox, which maintains its own accessibility practices. If you experience difficulty using the donation form, please contact us directly and we will assist you with completing your gift via an alternative method.

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas of our Website may not yet fully meet these standards. We are continuously working to identify and address accessibility barriers. Due to the dynamic nature of website content, minor issues may occasionally appear as the site is updated.

Feedback and Contact

We welcome your feedback on the accessibility of our Website. If you encounter any accessibility barriers, require information in an alternative format, or need assistance accessing any content, please contact us:

SOS Foundation

5640 Maloney Ave., Key West, FL 33040

Phone: (305) 292-3013

Email: support@sosfoundation.org

We aim to respond to accessibility feedback within 5 business days.

Formal Complaints

SOS Foundation is committed to resolving accessibility concerns in good faith. If you are not satisfied with our response, you may contact the Florida Commission on Human Relations or the U.S. Department of Justice Civil Rights Division for further assistance regarding website accessibility under the Americans with Disabilities Act (ADA).